BIJON SUPPORT
How can we help?
Need help with Bijon, your vision board, morning alarm, progress updates, subscriptions, or purchases? Contact us and we’ll help you resolve the issue.
Getting Started
- Creating and editing a vision
- Adding images and future statements
- Recording progress updates
- Setting up the morning experience
Alarms and Notifications
- Alarm not appearing or sounding
- Notification permission troubleshooting
- Updating an alarm schedule
Purchases and Subscriptions
- Managing a Bijon Pro subscription
- Restoring purchases
- Trial and billing questions
Manage or cancel auto-renewable subscriptions through your Apple ID subscription settings. Deleting Bijon does not cancel an active subscription. Open Apple subscription settings
Privacy
Bijon is designed as a private, offline-first experience. Your vision content and progress information remain on your device. The live front-camera mirror does not photograph, record, transcribe, analyze, upload, or save anything.
Contact Support
When contacting support, include your device model, iOS version, Bijon app version, and a short description of what happened. Do not include private vision content or sensitive personal information.
Support email
[INSERT_SUPPORT_EMAIL]
Typical response time: 2–3 business days.
Before contacting support
- Confirm Bijon is updated to the latest version
- Restart the app
- Check notification and camera permissions in iPhone Settings
- Try Restore Purchases if Pro access is missing